How to Fix Common Treadmill Problems

We all know treadmills are a great addition to a home gym, providing an effective and relatively safe cardiovascular workout. Like most workout machines, a treadmill may occasionally run into problems, especially if you use it frequently. Treadmills come in a wide range of sizes, shapes, and features – but there are several key problems found on most types of treadmill machines. If you are quick to respond to these problems, you can minimize damage and avoid any downtime. Learn how to fix a treadmill with these effective tips for common treadmill repair and if this does not help see out Treadmill Buyers Guide as this might offer some pointers as well.

Erratic Speed

There may be a problem with your machine if the speed varies as you are running. Begin by checking the owner’s manual for the recommended speed setting. Set the machine to the recommended setting but do not get on. Observe the treadmill for several minutes to see if there is any hitching in the belt. If there is, this is often a sign that you need a new belt. If the machine shuts down, there may be a problem with the motor or the machine may have a faulty circuit.

Slipping Belt

If you feel a slipping sensation when using your treadmill, it may be in need of minor treadmill repair. To fix treadmill problems associated with slippage, align and tighten the running belt. Belts can slip when there is too much friction or if the belt is over-tightened. To check if the belt is too tight, lift it in the center. There should be a gap of approximately two to three inches. If not, the belt is likely too tight.

No Display

When problems occur with the console display, the solution is usually something minor. To fix treadmill console displays, check the length of the power cord and visible wires. Worn batteries or crimped cords will need to be replaced. Treadmill repairs associated with treadmills with a magnetic pickup on the flywheel will include a thorough examination. The magnet may have fallen off and may need to be replaced. If the console develops static, the circuit breaker may need to be reset. Unplug the power cord for 60 seconds to fix this problem.

Burning Smell

If you are experiencing a burning smell from the treadmill, treadmill repairs may require minor to major fixes. Immediately turn off the treadmill and unplug the power cord from the wall. Common causes of a burning smell from a treadmill include friction between the deck and back or a short in the wiring, electronics, or motor. These problems could potentially cause a fire, making immediate treadmill repair essential.

Non-Working Motor

Fixing a non-working treadmill motor can be one of the more costly treadmill repairs an owner may run into. The motor may need to be replaced if it is powered at full speed, cannot be adjusted, and continues not to work or works poorly. Treadmills that power on at a full speed often run into problems with failed circuits. These erratic problems can lead to safety issues. If may not be possible to fix treadmill motors. The circuit or motor may need to be completely replaced by a professional.

Heated Belt

Too much friction on the running belt can cause the belt to heat up and not run properly. Treadmills require lubrication to limit the amount of friction between the platform and belt. When the friction increases to a certain point, the machine is automatically set to power off. This may be the cause for the machine to stop working suddenly. Try to lubricate the belt to see if the problem is fixed. Ultimately, the belt may need to be replaced.

It is common to run into some problems when learning how to fix a treadmill. While the problems mentioned above are common problems associated with treadmill machines, the solution is not always easy. Treadmill parts may need to be completely replaced before the machine can be used again. It’s important to learn how to fix a treadmill the correct way to avoid injury to yourself and damage to the machine. Troubleshooting the treadmill can help determine the point of failure within the machine. This will also give you the opportunity to fix or replace the part yourself or with the help of a skilled repair technician.

160 Comments

  • Sana February 25, 2019 at 4:24 pm from London
    My belt has a hole in it. I think it may have catches on something just beneath the belt and now it's got a tear/rip/hole in it. Is it expensive to repair this? Please kindly answer.
    • Philip February 26, 2019 at 9:59 am
      Hi Sana, It matters what treadmill you are using. Belts range from $100 - over $500 depending on the model. What treadmill are you using? Maybe we can help you with the search!
  • Brad February 26, 2019 at 9:05 pm from 19056
    I have a Life Fitness Sport ST 35. It's older but has very low hours. We just started using it again for a couple months and I'm starting to smell a burning smell. I lubed under the belt, but the belt motor is still getting hot. I pulled the brushes out and they have little ridges in them but don't look too bad. Any advice would be appreciated. Thank you
    • Susie October 18, 2019 at 9:36 am from Alajuela, Costa Rica
      This problem is happening with mine too. I have a Healthrider Softstrider Treadmill - HRTL59215, and it smell like burning. What can I do?
  • Barbra Martin March 1, 2019 at 10:02 am from Texas
    Treadmill is not coming on at all.
    • Jod March 13, 2019 at 4:36 am
      The safety plug may be loose, try that.
  • Roberta Hofmann March 2, 2019 at 6:53 pm from Arizona
    Healthrider 55 treadmill. digital display shows, but treadmill doesn't move.
  • Vlad March 2, 2019 at 9:52 pm from VIC
    York Pegasus plus treadmill. Used as coat hanger for a year. Tried to start it. Power comes on Circuit board has power fuses are ok. Lights up for 7 seconds then display goes blank and no go. Pulled it apart unplugged the circuit board blre it out..cleaned it. Put it together same thing. Any help would be appreciated. Cheers Vlad
  • nizam hosein March 6, 2019 at 12:52 pm from trinidad
    fan on circuit running when not in use
    • Amanda B. March 6, 2019 at 3:16 pm
      Hi Nizam. Have you tried contacting the manufacturer of the model you are using? Most manufacturers include a 1-800 number to call when experiencing malfunction on the machine. If you can tell us which model you are using we may be able to assist!
  • Tina D Wilson March 6, 2019 at 3:58 pm from Il
    Hi Mine is stuck on the incline as soon as its on it goes up and down. That's it. I have a Proform 6.5. Does anyone have a clue how to fix? Thanks
    • Amanda B. March 7, 2019 at 12:17 pm
      Hi Tina. We are sorry to hear that you are experiencing issues on your treadmill. If you call 1-888-742-0128 this will link you to a Proform representative who may be able to help you fix this issue.
    • Wayne March 9, 2019 at 6:19 am
      I have these problem. How do fix
  • Susan Calvert March 10, 2019 at 7:23 pm from CA
    Mine was left outside by my son. I didn't know till later. Now no display, not an electronic one. Hard to make the tread gi
    • Amanda B. March 12, 2019 at 10:02 am
      Hi Susan, we are sorry to hear that your machine is now experiencing issues. I would call the company directly to inquire about a replacement screen and how much it would be to just replace that part if that is the main issue.
  • Janice Williams March 11, 2019 at 10:44 am from TN
    Running deck is sticky
    • Amanda B. March 12, 2019 at 10:01 am
      Hi Janice, your running belt may need some lubrication on the motors to get it running smoothly again. If you find this doesn't work then I would call the company directly to ensure the right steps are taken to solve the issue.
    • Ozzie Alvarez June 26, 2019 at 1:40 pm from Ca
      Stop eating candy while exercising
  • Larry March 11, 2019 at 12:14 pm from Connecticut
    Any idea. Why treadmill stops intermittently. Proform j8 replaced and lubed belt replaced both circuit boards. Runs fine sometimes I can runn 1 mile with no problem however other times it shuts it trips breaker on treadmill after 2 or 3 trips ariund
    • Amanda B. March 12, 2019 at 10:00 am
      Hi Larry, we are sorry to hear that you are experiencing difficulty with your machine. If you have tried everything possible, I would recommend calling the manufacturer directly so they can look further into the make and model of your machine.
      • David Daniel October 11, 2019 at 5:27 pm
        Sounds like your controller. Easy to order and replace from the manufacturer. Most all parts will come from icon service.
  • Linda Monahan March 11, 2019 at 7:19 pm
    I have a Nordic Track T6.5S which has hardly been used. It suddenly will not run, there is nothing on the screen except "incline". Have tried to reset it. why would it suddenly stop running. Spent a lot on this treadmill for the home and now it's useless. Any thoughts?
    • Amanda B. March 12, 2019 at 9:57 am
      Hi Linda, what is the make and model of your machine? Most companies have a help line you can call to speak to a representative directly who will be an expert on the machine you are using. This would be an easy way to see what the problem is and save you time and frustration.
  • Lizette Curiel March 11, 2019 at 9:26 pm
    My tread mill turns on fine and once you put in the speed the treadmill run and then stops after 3-4 seconds!
    • Amanda B. March 12, 2019 at 9:55 am
      Hi Lizette. If you are operating the treadmill in the manual setting it should continue for at least 30min. I would try unplugging and plugging it in again. If you are still experiencing the same problem, I would call the manufacturer directly so they can look into the model specifically.
    • Jessy naidoo August 10, 2019 at 5:03 am
      Hi i have the same problem...did u fix urs?
    • Jacks November 21, 2019 at 8:17 pm
      Mine was doing the same thing , the belt is probably way too loose and the rear roller is stuck
  • Tim March 12, 2019 at 9:22 am from Cleveland
    Precor treadmill runs fine but suddenly making a loud humming noise. Isolated noise to motor by disconnecting belt. Brushes look ok. What could be wrong with motor?
    • Amanda B. March 12, 2019 at 9:54 am
      Hi Tim. If you have tried everything and are still experiencing issues it would be best to call the manufacturer directly with the model of your machine. They can then determine the best steps to get you back up and running--literally!
  • Mary March 14, 2019 at 11:17 pm
    Horizon T605 - After a few minutes, suddenly speeds up just before belt shuts off while program still running.
    • Amanda B. March 18, 2019 at 5:12 pm
      Hi Mary. We are sorry to hear that you are experiencing some issues with your treadmill. Are you still within the warranty of the machine? have you tried contacting horizon directly? We hope we can help guide you to a solution.
  • Brendan March 15, 2019 at 4:52 am from Boston
    I weight 210 pounds. I purchased a used treadmill. When I run and come down with my left foot the belt catches or skips. If I put my hand on the support rail and lighten the load on the belt it works fine. Please help me diagnose the problem.
    • Amanda B. March 18, 2019 at 5:11 pm
      Hi Brendan. We are sorry to hear that you are having problems with your machine. Which make and model do you have? Most standard treadmills can hold up to 300lbs so there could possibly be something loose in the belt that is now allowing for pressure on it. Have you tried contacting the manufacturer directly? Most companies have a support line to speak with someone directly.
    • Amber September 14, 2019 at 4:00 pm from PA
      Did you find an answer to your question? I have the same problem. I'm 195 and I got an older treadmill from my step mom that was barely used, but it is 10 years old. Worked great twice, now the belt slips bit only when I'm not holding on. I barely hold on at all, not lightening the load much, but does fine til I let go. Tightening the belt did not help.
  • DENNIS March 17, 2019 at 7:57 am
    HELLO MY THREADMILL SHOWING OVER CURRENT ERROR I CHECKED THE MOTOR IS OK WHAT MIGHT BE THE PROBLEM
    • Amanda B. March 18, 2019 at 5:06 pm
      Hi Dennis. We would be happy to help you resolve this issue with your machine. What make and model do you have? What kind of problems are you experiencing with your machine? Have you tried contacting the company directly?
  • Sydney March 17, 2019 at 7:35 pm
    A soccer ball got stuck under my treadmill and now it won’t work, we tried to reset it, but it did not work. What could be wrong with it. It is a Nordic Track
    • Amanda B. March 18, 2019 at 5:01 pm
      Hi Sydney. We are sorry to hear that you are experiencing issues with your treadmill. Have you tried contacting NordicTrack directly at 1-888-308-9616? A representative may be able to assist you over the phone in some reset functions. This link http://support.nordictrack.com/parts-manuals/ also leads you to a page where you can type in your model number and pull up the manual for the machine.
  • SAPTARSHI SADHU March 20, 2019 at 1:47 pm from Kolkata
    I am seeing that there is a over voltage problem.how could i repair it?
    • Amanda B. March 22, 2019 at 1:48 pm
      Hi Saptarshi. Which model and make of treadmill are you using? Have you tried contacting the manufacturer directly? Most companies have a 1-800 number that allows you to speak to a representative. We hope we can help you solve this issue.
  • Charles Coker March 21, 2019 at 1:59 pm from Athens, TX
    my x9i incline trainer does not start like it should. when i turn it on it does nothing and then i push the walking belt and it starts and i can speed it up or slow it down with the controls but if i stand on it and try to walk it stops. everything stops.
    • Amanda B. March 22, 2019 at 1:43 pm
      Hi Charles. We are sorry to hear that you are experiencing issues with your treadmill. Have you tried restarting the machine? Are there any error messages it is giving you? If you are still finding issues with it we highly recommend calling the manufacturer directly so that you can speak to a representative. Please let us know if you have further questions and we'd be happy to help.
  • Dan prietti March 23, 2019 at 7:39 pm from Upstate ny
    I aligned my walking belt and lubed it.its still slipping,also seems to be sluggish.put in New motor also.runs fine when not on it.I have about 2 inches in middle.if I loosen it then it slips more.I don't get it.it makes no noise.
    • Amanda B. March 25, 2019 at 3:27 pm
      Hi Dan, we are sorry to hear that you are experiencing issues with your machine. What make and model do you have? Have you tried contacting the support line for this model??
  • Tamer March 25, 2019 at 5:05 pm from Egypt
    I have problem in tredmaill intenza 550te gave me massage need maintains
    • Amanda B. March 27, 2019 at 3:53 pm
      Hi Tamer, have you tried resetting the machine? Is there a specific message you are getting? Have you tried contacting customer service?
  • Grover Hamm March 26, 2019 at 9:20 pm
    I'd always want to be update on new content on this internet site, saved to fav! .
    • Amanda B. March 27, 2019 at 3:46 pm
      Hi Grover, we thank you for your interest! We will keep you informed!
  • Yvonne Posey March 27, 2019 at 1:26 pm
    I just replaced a worn running belt on my ProForm 835 treadmill. It is centered and there is about 3-4 inches of space when I lift the belt off of the platform. It functions fine when I'm not on it but as soon as I get on it (I weigh 200 lbs), the belt stops moving but the rotor is still turning. The belt was turning before I replaced it. What can I try to fix this?
    • Amanda B. March 27, 2019 at 3:45 pm
      Hi Yvonne, we are sorry to hear that you are experiencing issues with your treadmill. Have you tried contacting Proform directly? Have you reviewed the manual to see if there are any reset options? We hope to help you solve this issue in a timely manner.
  • Jamaly March 30, 2019 at 11:52 am from South Africa at Capetown
    my treadmill it goes on and less than 3mins and stops but everything will on, and if u press start it runs again and on few mins it stop , Wat might be be problem?
    • Amanda B. April 1, 2019 at 10:01 am
      Hi Jamaly, sometimes treadmills need to be reset. If you still have your manual there should be a section on how to do this. If you no longer have the manual, most companies have it on their websites. What is the make and model of your machine? Have you tried contacting customer service? We hope to help you alleviate this problem.
  • Victoria Greenland March 31, 2019 at 7:49 am from Tyne and Wear
    Turn on by putting key in and belt won't move, sounds like something is stuck with a grinding noise. Screen just reads: incline---
    • Amanda B. April 1, 2019 at 9:58 am
      Hi Victoria, which make and model are you working with? Have you tried contacting the manufacturer directly? If there is something stuck in the treadmill it is best to speak to a representative of the company before continuing to use to avoid making the situation worse.
  • Zargar April 2, 2019 at 3:15 am from Jammu & Kashmir
    My treadmill gets off after running 2 to 5 minutes then i have to reset it then the treadmill turn on, what is the issue
    • Amanda B. April 3, 2019 at 12:45 pm
      Hi Zargar, what is the make and model of your machine? have you tried troubleshooting the treadmill from the manual? As an alternative, you can try calling the customer service line to describe the issues you are experiencing to a representative of the company.
  • Thirupathi April 3, 2019 at 1:09 pm from Hosur Tamil nadu
    Treadmill: time error, only 10 sec runing. Starting over speed,then error
    • Amanda B. April 5, 2019 at 8:12 am
      Hi Thirupathi, which make and model do you have? Have you tried troubleshooting the machine from the directions in the manual? We hope we can help you alleviate this issue.
  • Rob April 6, 2019 at 7:06 am from -Choose a state-
    Pro runner 300z. Brand new today. Everything lights up but on off button does not beep and no sperd or movement. Help. We are assembling it...won't go. Checked everything. Thankyou.
    • Amanda B. April 8, 2019 at 4:40 pm
      Hi Rob, have you tried contacting customer service? There should be 1-800 number in the manual for your machine.
  • Lisa Daly April 7, 2019 at 10:20 am
    Just oiled the treadmill and it now will not stop running! The display is not saying any speed and it is not responding to stop button! It will respond to start button and increase speed! Just not stop! It shows a message of 627 on starting!
    • Amanda B. April 8, 2019 at 4:27 pm
      Hi Lisa, there should be a manual with error codes with your machine. Have you tried calling the manufacturer? Customer service should have a reset option for you based on this error code.
  • ANGELITO GERALDO April 10, 2019 at 5:44 am from Davao city Philippines
    My treadmill brand is Questor M 6001, my problem is whenever i started the treadmill it will suddenly stops after 5 seconds and the display is E2. Please kindly help me solve my problem. thank you.
    • Amanda B. April 10, 2019 at 8:10 am
      Hi Angelito, we are sorry to hear that you are experiencing this issue. Have you tried contacting the manufacturer directly? Did you purchase this from a store or the brand directly?
  • Yusra April 11, 2019 at 1:05 am from South Africa
    Hi, treadmill started making a knocking sound. Knocking increases as speed incresses. It is towards the front of treadmill. I have a Reebok jet300
    • Amanda B. April 18, 2019 at 10:28 am
      Hi Yusra, thank you for contacting us. There is a possibility that a part has come loose on the treadmill. I recommend contacting Reebok support directly at 800 440 2459 to speak to a representative who can better advise what steps to take to resolve this problem.
  • Judy April 14, 2019 at 7:00 pm
    I have an Ancheer 3.0 electronic folding treadmill and I'm getting an e6 error code anyone have a clue what it is?
    • Amanda B. April 18, 2019 at 10:22 am
      Hi Judy, this error code is usually related to the incline. It is possible that the incline motor just needs to be adjusted. If you still have your manual it will likely offer an option to troubleshoot the machine. You can also contact Ancheer directly at 1 323-484-8470
      • Judy Baker April 19, 2019 at 11:04 am
        thank you, I don't have manual and I've been trying to get ahold of Ancheer.
  • Kevin OBrien April 14, 2019 at 8:17 pm from OH
    Reebok treadmill, screen comes on but the buttons just beep. Any ideas? Is it trash now?
    • Amanda B. April 18, 2019 at 10:20 am
      Hi Kevin, it is likely that your treadmill just needs to be reset. If you have your manual still there should be a section on troubleshooting. If you do not it should still be available online or you can contact Reebok directly.
  • Jan April 21, 2019 at 5:31 pm
    I have a pro form X L 550s, it started slowing slow and now it won’t run. When plugged in the electronic parts are on and it sounds as if the motor is running. Any suggestions?
    • Amanda B. April 24, 2019 at 9:09 am
      Hi Jan, have you tried troubleshooting the machine? There should be instructions in your manual on how to do this. If you no longer have the manual, you can call customer service directly at 1-888-742-0128
  • Maggie April 23, 2019 at 2:20 pm from CA
    I have a Nordic Trak treadmill. I turn it on, it slows down and shuts off after about 30 seconds. Would this be the motor or something else?
    • Amanda B. April 24, 2019 at 8:11 am
      Hi Maggie, yes it is likely this is the motor. In your manual you should have a section for troubleshooting your machine. This may also solve the problem you are facing.
  • David Kelly May 2, 2019 at 5:13 am from Numurkah
    My treadmill display lights up and then the numbers disappear and a series of dashes appears —— ——- ——- like this? My model is a Tempo Fitness T903
    • Amanda B. May 2, 2019 at 11:24 am
      Hi David, have you tried troubleshooting the treadmill? This link will direct you to that section of the manual for this machine specifically: https://www.manualslib.com/manual/633878/Tempo-Fitness-T903.html?page=15 If you are still experiencing issues we recommend calling customer service 636.634.2202
  • Marlon May 4, 2019 at 5:33 am from UK
    I have a T3000 horizon. The treadmill won’t run and says LUBE BELT.... what should I do?
    • Amanda B. May 5, 2019 at 11:34 am
      Hi Marlon, this may be an issue with the belt not receiving enough friction to run on the rotors. If you are unsure of how to lubricate this yourself we recommend contacting horizon directly. This link will take you to horizon's customer service where you can type in your questions to a tech representative: https://www.justanswer.com/sip/exercise-equipment/treadmills?r=ppc|ga|6|HI%20-%20Exercise%20Equipment%20-%20Search|Horizon%20Fitness%20-%20Broad&JPKW=horizon%20fitness%20treadmill%20repair&JPDC=S&JPST=&JPAD=240754536710&JPMT=b&JPNW=g&JPAF=txt&JPCD=20171218&JPRC=1&JCLT=Horizon%20Fitness%20Repair&JPOP=AES_HI_ETA%203&mkwid=scfqUKcJX_dc&pcrid=240754536710&pkw=horizon%20fitness%20treadmill%20repair&pmt=b&plc=&cmpid=43420552&agid=1570260292&fiid=&tgtid=kwd-12609732882&ntw=g&dvc=c&gclid=EAIaIQobChMIusWso9uE4gIVhbbACh0e8gLpEAAYASAAEgLqx_D_BwE
  • sam May 4, 2019 at 10:18 am from michigan
    Hi My treadmill model is PRO FORM PREMIER 1300 Screen start, but is not running, is shows error occur starting workout, and treadmill is not start.i tried resent switch, disconnect the power cord, and tried again, show same error occur starting workout please reply Thanks sam
    • Amanda B. May 5, 2019 at 11:31 am
      Hi Sam, we are sorry to hear about the screen connectivity issues. It sounds like you have taken the right steps to try and resolve this issue. We recommend contacting customer service at 1-888-742-0128 to speak to a representative who may be able to offer an alternative solution or perhaps a full screen replacement.
  • nmbr1man May 7, 2019 at 6:11 am from jordan
    my yourk t103 have in thr screen just letter p and wont start
    • Amanda B. May 7, 2019 at 1:14 pm
      Hi there, have you tried troubleshooting the machine? The information on how to do this will be in the manual that came with your machine. If you no longer have your manual you can try contacting customer service to speak to a representative who can walk you through how to solve this error.
  • brian May 13, 2019 at 8:33 am
    Wondered if anyone had advice that could help. My treadmill shuts off (I think safety thing) when I press start. I had assumed it was the motor after testing so got another one. Same issue. If I unplugged the speed wire, it does not shut off. But also does not turn either as it relies on speed. So makes me think something to do with the speed cable or board (not sure it's the cable as I have tried with 2 on the motors). Don't really want to buy a board if it's not that as already spent money on a motor that I can't get back (bought off eBay).
    • Amanda B. May 13, 2019 at 11:06 am
      Hi Brian, have you tried talking to customer service about the issues with this machine? Usually the manufacturer would be able to offer the correct steps to fix this. Please let us know how we can help you alleviate this problem.
  • Zippy May 14, 2019 at 2:45 pm
    I've bought a second hand treadmill But when I put it onto a running speed it starts to move up and down like your limping instead of running I really need some help I'm not sure what to do it on it
    • Amanda B. May 15, 2019 at 1:59 pm
      Hi Zippy, it sounds like there may be an issue with the belt. If it is not in the correct position with the motor that could be what is making it uneven for you. We advise looking at the manual of the machine and if you do not have it perhaps getting a technician to come in a fix the belt. You may also be able to do this on your own if you find the manual for your machine so that you can put it together properly.
  • Jabz May 15, 2019 at 5:51 pm
    Hi, I have a reebok zr7 treadmill. There is no power - the display doesn’t work either. I have checked the fuse which is fine. I have been told the most likely cause is a faulty motor control board. Would you agree? Thanks
    • Amanda B May 23, 2019 at 3:57 pm
      Hi Jabz, thanks for reaching out to us. Unfortunately, we can't say for sure what's causing the problem. Have you tried contacting Reebok's customer support? Here's their number if you need it 0800 440 2459.
  • Eric Novak May 16, 2019 at 10:06 am from Michigan
    A neighbor gave us a treadmill for free and noted that the belt seemed to slip a bit when in use. I noticed the same thing so I used the belt adjustment screws to tighten the belt. This helps some, though it still seemed to be slipping a little especially early on. Once it warmed up it didn't seem to slip as much. While the belt seemed to be better I noticed that the speed was not consistent. If I set the speed for 3.5MPH, as you walked the speed would fluctuate between 3.5 - 4.2 MPH. Then yesterday I was walking on it for over 30 minutes when the treadmill completely shut down. The deck and motor were very hot and there was a smell of burning. The treadmill wouldn't restart. I tried it again this morning and the motor did start up again, but still having the same belt slipping/speed issues. Maybe I see why the neighbor gave it away for free :-). The treadmill isn't a very high-end model (Pro Form CrossWalk Advance 525) and may be fairly old. I'm not super handy so I feel like I may be better off to give this away to someone who'd be able to fix it or do you think this could be fixed rather easily?
    • Amanda B May 23, 2019 at 3:33 pm
      Hi Eric, unfortunately, we do not have the exact fix for your problem. You can try finding the solution on Proform's treadmill support page https://support.proform.com/treadmill-support/ or calling them directly at 1-888-533-1333.
  • yoganandhan.b May 18, 2019 at 10:20 am from Tamil Nadu
    any one need help , treadmill issue update me
  • Dan May 22, 2019 at 8:00 am
    My treadmill belt has raised developing longways. Does that mean it needs replacing or should I tighten the bolts?
  • Kathy May 23, 2019 at 4:49 am
    Hello, I have a FreeSpirit Treadmill. When I plug it in and turn it on the display does light up and everything appears functional. However when I press any of the buttons the treadmill does not respond at all and also does not activate. Any suggestions?
  • AK May 25, 2019 at 4:13 am from Syd
    Hi could some one help us out our treadmill is showing over speed on the screen can’t get it to run it’s fairly new don’t now what the problem is
  • Ronnie Parker May 27, 2019 at 11:04 pm from Durham, NC
    My Horizon T202 will not run. When I attempt to start it, the machine just clicks and beeps. Lights will blink on the display and that will continue until I cut the machine off. Please help.
    • Amanda B June 3, 2019 at 2:59 pm
      Hi Ronnie, have you tried contacting Horizon about the problem? Here's their support page: https://www.horizonfitness.com/support Hope you find a fix!
  • Bec May 27, 2019 at 11:36 pm
    Hi, I have a lifespan treadmill and it will not go past speed 6 for some reason? There isn't any error messages showing? Any suggestions
    • Amanda B June 3, 2019 at 2:54 pm
      Hi Bec, we are sorry to hear that you are having issues with your treadmill. Unfortunately, we do not have a fix for your specific problem. Have you tried contacting LifeSpan directly? Here’s their support page: https://www.lifespanfitness.com/support
  • Hippocrates May 30, 2019 at 4:20 pm
    I lubricated the motor and now it runs slowly for 2 seconds and then stops
  • Izzy June 4, 2019 at 11:02 pm
    Issue with Gold's Gym treadmill. When I switch on power the display lights up as it should do, but when I press "go" ( ie start the motor), the electricity gets tripped. When I disconnect the drive motor from the control board and select "go", it does not trip the electricity. I have taken out the motor and tested it with a power battery, and it works smoothly. I do have a burnt section on the red cable on the motor. any suggestions? Bushes look ok.
    • Adam June 21, 2019 at 6:44 am
      I have same issue with my Pro-form treadmill. Have you foxed your treadmill? What was the reason?
  • Nancy June 5, 2019 at 5:43 pm
    Hello, I have a Bowflex BXT216 which is a few months old. It is a fold up, and when I engage the hydraulics to lower it, when it is about 18in off the ground it has a loud metal click sound, and continues to lower. This is not new, it has been present all along, but a friend pointed out that he thought it was too loud. I called Bowflex and the woman said that was normal but louder then she has heard it before. She sent me instructions to “clean out the hydraulic lift“. I don’t expect it to be silent, but is a loud metal click normal, from your experience? Is this something that should require more serious attention? Thank you
  • khashiem hassan June 7, 2019 at 3:15 am from Belait
    Hi, Body Charger TD-2200N Treadmill. Powered on, quick run initiated; motor did not run; after 3 sec, system displayed E1 error. any help to rectify will be very much appreciated
  • Dick Rugge June 11, 2019 at 8:47 pm
    I have an 18 year old Reebok RX 5000 which I believe was made by ProForm. I need to replace the lift shock, but I can't compress the shock enough to get to align with the ball and socket mounts. It's very close - less than 1/4 inch. Any ideas?
  • Theresa Gatt June 16, 2019 at 12:25 pm from Malta
    I purchased a secondhand gfit T-WLKY . It s a manual but I'm finding it very difficult to walk on it even though it's on its lowest setting . It seems as if the mat is rolling very tightly . There are two large roller wheels to roll it. Could it be that these need oil?
    • Amanda B June 18, 2019 at 12:09 pm
      Hi Theresa, your running belt may need some lubrication to get it running smoothly. You can use treadmill lubricant to ensure that your running belt doesn't get damaged. If this doesn't work, then I would contact the company directly to ensure the right steps are taken to solve the issue.
  • Don Pace June 17, 2019 at 6:27 pm from Dallas, TX
    I have a Precor 9.27. I usually run, but I've walked a little lately and noticed that the center of the belt where my feet impact the most feels like it might be grooved underneath. I felt under my belt and the deck surface still feels quite smooth. It's a single sided deck that now has 8 years of regular running on it. Could it be time to replace the deck? Thank you.
  • Cookie June 18, 2019 at 8:48 pm
    Please, can anyone tell me how to lubricate my ProForm 545s HeartRateControl treadmill? All of a sudden it just stopped working. I have never had a problem with it before.
    • Amanda B July 10, 2019 at 10:50 am
      Hi Cookie, for support on your specific treadmill, you can contact Proform directly through their website https://my.proform.com/
  • William June 19, 2019 at 2:47 pm
    Put my treadmill on 16mph (the highest) and all of a sudden shut off. What can I do to fix it?
    • Amanda B July 10, 2019 at 10:59 am
      Hi William, you will want to contact the support team of your treadmill brand to get a fix specific to your treadmill.
  • Ann June 20, 2019 at 1:23 pm
    I have a NordicTrac treadmill it is about 12yrs old but not used much. The belt made a noise and stopped. I have never had it serviced. What and where can I find lubricating oil.
    • Amanda B July 10, 2019 at 10:57 am
      Hi Ann, you can purchase treadmill lubricant online on Amazon or in any store that sells treadmills and fitness equipment.
  • Pradeep June 23, 2019 at 5:34 am
    Hi, My Treadmill (PROFORM PERFORMANCE 400i) running fine, but motor making some noise, so i stopped using immediately to not to make the problem bigger, the noise could be because of motors brushes, can you please tell if this can be fixed or not? If so - do you know if any reliable service persons nearby to 98012 (WA, USA)? Thanks in advance..
    • Amanda B July 10, 2019 at 1:15 pm
      Hi Pradeep, for support on your specific treadmill, you can contact Proform directly through their website https://my.proform.com/
  • Kari white June 28, 2019 at 3:47 pm from Sweet Home Oregon
    I have a nordictrack c2100 treadmill. I am having problems, the speed keeps slowing down and speeding back up and it also has a electrical smell and a squealing noise. Any ideas ?
    • Amanda B July 10, 2019 at 12:00 pm
      Hi Kari, have you tried contacting NordicTrack directly? Here's their support page: Support.NordicTrack.com and their number: 1-800-862-3348
  • Seri Nur Hanis June 30, 2019 at 7:50 am
    i am using Gintell cybertrek. i put the treadmill aside to make some space for my friends. but when i tried to switch it on, it's not working
  • Fash July 6, 2019 at 8:42 am
    Hi all. I have a treo t104 treadmill. There are no display when I inserted the safety plug but there are still beeping sound when I press the buttons. When I unplug the safety plug the display is lighted with "dashes" However, the treadmill is not functioning. What could be the problem? How can I troubleshoot it? Many thanks in advance
  • Dave July 6, 2019 at 4:20 pm
    I have a merax electric treadmill. Went to turn it on today and the control panel did not light up. Thank only heard a buzzing noise when power was turned on. Any idea how to fix it.
    • Amanda B July 10, 2019 at 3:51 pm
      Hi Dave, unfortunately we do not have an exact solution to your problem. Have you tried contacting Merax support? They would be able to better assess the situation and provide a way to fix the problem.
  • Cynthia Callison July 8, 2019 at 10:41 am from Virginia
    I have a Proform 600i and the belt suddenly slipped like 4" to the left whilst using it! Immediately stopped it and tried to adjust via the adjustment screw and started it again but it was just over too far. The edge caught and partially flipped over. What caused this? Was working fine except needing the occasional adjustment. I have ordered a new belt but want to prevent this happening again. I probably put about 1500 miles on it at time of this issue.
    • Amanda B July 10, 2019 at 5:05 pm
      Hi Cynthia, there are many factors that can cause the treadmill belt to slip. One of the most common is not enough lubrication. Sometimes the belt slips if there's too much friction between the belt and the running deck, so you can try lubricating the belt to stop the friction (but always check the manual first, so that you do this correctly!). Also, you can always contact ProForm support to get a better assessment of the problem specific to your treadmill.
  • Paddy July 12, 2019 at 5:39 am
    Hi, I have problem with my Everlast treadmill. Once it is started, it is running in high speed. The speed control option is not working. What could be the issue? Thanks.
    • Amanda B July 16, 2019 at 2:05 pm
      Hi Paddy, it sounds like your treadmill has a software issue. Have you tried contacting Everlast directly?
  • Bryce July 14, 2019 at 8:35 pm
    We have a treadmill and it has been in our garage for 2-3 years and we got it out and everything works including the display and buttons but the belt will not run. Do you know what could be wrong ?
    • Amanda B July 16, 2019 at 11:45 am
      Hi Bryce, it could be a number of different things causing your treadmill belt to not run. It might be that the belt is too tight causing too much tension for the motor to allow it to turn or it could be something wrong with the wiring. If you are able to find the manual, you may be able to get troubleshooting information through that or you can contact the manufacturer directly.
  • Julie July 16, 2019 at 2:36 pm from California
    Our iFit C950i will not run. The board still lights up but the treadmill will not start. Now what?
    • Amanda B August 1, 2019 at 12:04 pm
      Hi Julie, is this the NordicTrack C950i? If so, you can contact NordicTrack support for help at 1-888-308-9616.
  • Marli July 21, 2019 at 1:31 am
    Had to take apart Sole F63 treadmill to fit into room, now my display will turn on but the buttons are not working. Anyone know why or what to do next?
    • Amanda B August 1, 2019 at 11:23 am
      Hi Marli, it sounds like there is a wiring issue. Unfortunately, we do not have the exact fix for this, but you can contact Sole directly at 1-888-707-1880 or through their website.
  • Shelley July 24, 2019 at 4:28 pm
    Does anyone have suggestions for repair people/companies in the Dallas/Fort Worth (Texas) area? I have an Epic A42T treadmill, and it still works well, but one of the arms isn't adjusting anymore. Thanks!
  • JuJu July 27, 2019 at 1:39 am
    I just purchased a NordicTrack 2450 and with just 2 uses there’s a strange rattling/clicking sound. The sound increases when the speed increases and the sound decreases when speed decreases. Is this normal? I’ve been on a ton of treadmills including nordictrack and don’t recall this sound. I am waiting to hear back from the company.
    • Amanda B August 1, 2019 at 2:20 pm
      Hi Juju, the rattling sound is definitely not normal. We hope that you are able to get it fixed soon!
  • susan Cervantes July 30, 2019 at 3:55 pm from TN
    Hi I have a treadmill belt won't move and it started to smell like burnt but the machine turns on it just won't ruin already unplugged it and turn the switch of and on but the treadmill belt won't move. My treadmill is a Gold's Gym air stride plus.
    • Amanda B August 1, 2019 at 2:25 pm
      Hi Susan, sorry to hear you're having troubles with your treadmill. Have you tried contacting Gold's Gym directly to get support?
  • lorraine Kubheka September 1, 2019 at 5:52 am from GAUTENG
    Hi,I have a trojan 320 and when I switch it on ,a number 602,appears on the screen then a E0 appears on the screen and after that nothing happens
    • Amanda B September 9, 2019 at 4:57 pm
      Hi Lorraine, unfortunately we cannot give you a recommendation on how to fix your treadmill. Your best option would be to contact the support team of your treadmill manufacturer.
  • Mhaida Eda September 7, 2019 at 8:07 pm from Canada
    The treadmill will on but the thing is the belt don’t move unless you put extra friction on it. I just used it 3 times since I bought it. How can I fix that??
    • Amanda B September 9, 2019 at 11:09 am
      Hi Mhaida, sorry to hear that you're having issues with your treadmill. The belt not moving could be due to a few different factors, such as loose console wiring, the belt being off-center, or the belt being too tight. You can check your user manual to see if there are quick troubleshooting tips that you can follow, or contact the treadmill manufacturer's support team.
  • Shelley Richer September 16, 2019 at 1:02 pm from New Hampshire
    Hi, My treadmill goes at the speed I manually set it for (3mph) and then all of a sudden it will speed up to 9 to 11 mph with no warning. I have checked the magnet setting and it was fine. Thanks
    • Amanda B October 21, 2019 at 4:20 pm
      Hi Shelley, your treadmill may have a wiring issue. We suggest contacting your treadmill's manufacturer directly as they can better assess the situation. What brand is your treadmill? We can help you find the manufacturer's contact information if you cannot locate it yourself.
  • P Shah September 17, 2019 at 4:30 pm
    I've been using my treadmill for years. Last year we replaced the belt as it became worn with some holes in. Now after perfect use a few days ago, the motor seems to be running without any movement in the belt. I am not sure what the issue could be. The belt moves manually and the motor makes a noise however just does not function normally. Has my treadmill come to the of its life?
    • Amanda B October 21, 2019 at 5:01 pm
      Hi P, it sounds like your treadmill may have a wiring issue. You can contact your treadmill's manufacturer to see if this is something that they can fix. However, sometimes getting parts fixed and replaced can be costly, and it would be better to just buy a new treadmill altogether.
  • Cathy Boughton September 19, 2019 at 12:38 pm from IL
    I was wondering if my cord and wiring on my treadmill can be rewired because my dog chewed them up
    • Amanda B October 21, 2019 at 4:10 pm
      Hi Cathy, yes your treadmill can be rewired. We suggest contacting the manufacturer and getting it serviced to ensure the wiring is done properly and doesn't further damage your machine.
  • Charlotte October 2, 2019 at 3:54 pm from Dallas
    I have a Sole F60 that I bought brand new, and have used it only lightly. It still comes on and displays, but I can't seem to resolve the LS1 error. I've aligned the sensor at the wheel, greased the belt, adjusted the belt (both tightened and loosened to see if it made a difference), and recalibrated it like crazy. Is my treadmill just doomed?
    • Amanda B October 9, 2019 at 4:49 pm
      Hi Charlotte, you should try contacting Sole's customer support if you haven't already. Here's their contact info: 1-866-MYSOLE1 (866-697-6531) or [email protected]
  • LEE-ANNE October 3, 2019 at 8:50 am from South Africa
    HI I HAVE A TUNTURI TREADMILL NOT SURE OF THE MODEL BUT THE PROBLEM THAT I HAVE IS THAT THE MOTOR RUNS, NO MOVEMNET ON THE BELT AND THEN STOPS SHOWING THE WORD ERROR ON IT WITH NO CODE
    • Amanda B October 9, 2019 at 4:46 pm
      Hi Lee-anne, this could be happening due to a few different factors: a misaligned belt, the belt tension is wrong, or an issue with the console wiring. Check the user manual and follow exactly what the manual says when attempting to fix the belt alignment or tension to ensure that you do not damage your treadmill. Hope it goes well!
  • Ahniyah October 4, 2019 at 5:59 pm
    I have a gold’s gym airstride cushioning treadmill and it is getting power( indicated by a red light under the belt) but nothing is showing on the display, no LED. No sounds, tried resetting it multiple times
    • Amanda B October 9, 2019 at 4:40 pm
      Hi Ahniya, it could be due to misaligned console wiring. Check your user manual to see if there are any troubleshooting techniques that you could try. If not, you should try contacting the manufacturer as they would be able to give you a more specific solution to your problem. Best of luck!
  • Magnolia james October 5, 2019 at 11:55 pm from Nashville Tennessee
    My treadmill will not turn on . One day I was on it another it wouldn’t turn on .so could it be a fuse or a motor what could it be I need to know.
    • Amanda B October 9, 2019 at 11:20 am
      Hi Magnolia, it could be either of those things, misaligned wiring, or the safety key not being in place. Check your user manual to see if there are troubleshooting solutions, and only perform the troubleshooting tips provided in the manual to avoid damaging your treadmill. You can also call your treadmill's customer support and they can help you fix the problem. Let us know if you need help finding the manual or contact info for your treadmill.
  • Marcia October 17, 2019 at 4:02 pm
    HI, My ProForm 2000 treadmill now automatically goes to 6 mph when I turn it on. When it does that, I can't adjust the speed or the incline or anything else. After a while, sometimes it settles down and I can adjust it. What could be wrong? I just want to run it in manual mode and put in my own settings. Thanks.
    • Amanda B October 22, 2019 at 11:58 am
      Hi Marcia, there might be something off with the wiring of your console. We suggest checking your user manual first for troubleshooting tips, and if there is nothing there that helps, then you can contact ProForm customer support. Here's the website that you can check for the manual and for support help: https://myfitnesshelp.com/s/?language=en_US
  • Ida W. October 20, 2019 at 3:44 pm from Danmark
    I have a treadmill with a "fold" on the belt, can that be fixed? I've tried straightening it but it keeps folding again when I turn on the treadmill :( Are there, any special treadmill sizes, or are they all universally the same size in belts? if im looking for a replacment what would be a good thing to make sure the size is right? :)
    • Amanda B October 22, 2019 at 10:46 am
      Hi Ida, some treadmill belts are wider and longer than others. Do you know the make and model of your treadmill? Maybe we can help you find the right size treadmill belt. Alternatively, you can contact your treadmill's manufacturer to get a replacement belt sent to you.
  • Jim Shultz October 21, 2019 at 7:07 pm from Indianapolis area
    We have a Horizon T7.6 treadmill it worked fine then we moved. When we plugged it in the first time and turned it on, it lit up for a couple of seconds then shut off and hasn’t powered back on since. Outlets all work, I took the cover off everything looks connected. What else should I try? Thank you.

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